| Testimonials 2007 | |
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We take great pride in providing our clients with the very best customer service and individual attention. Below is just a sample of testimonials from our clients. |
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Frenchmans Lookout I cannot think of a single thing which would have made the rental experience any better. It was the easiest booking I have ever made and I felt no hesitation in asking questions which were dealt with most promptly. The booking process and efficiency was extraordinarily good. The villa was perfect. The maid, chef and gardener could not have been more attentive, without being intrusive. The service was exemplary. Gloria, Clarence and Mackie are the biggest assets of Frenchmans Lookout! I am loathe to recommend the villa to others as it would reduce our chances of being able to book it again! Guests from Cheshire, UK, Jul 2007 |
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Sade We were so pleased with the entire process from start to finish. Booking was quick and easy and if any questions or concerns were posed, a response reached us within 24 hours of contacting Best of BVI. Overall this villa was excellent. The pool was beautiful and big enough for all of the people in our party to comfortably enjoy. The bedrooms were clean and comfortable and the bathrooms immaculate. The kitchen and dining area were so well equipped - we couldn't believe the vast array of items available to us. We really enjoyed using the grill and took full advantage of the balconies. It was also nice to have games, books, and DVDs available to guests. That was an added bonus that the owner didn't have to provide. This villa exceeded our expectations. Often you look at photos online and when you arrive it doesn't always look the same. In this case, Sade looks even better in person than in the photo Guests from NY, USA, Jun 2007 |
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Casa Platano It was such a pleasure to meet you and actually spend some time with you. When people look at the photos and ask about the house, I tell the Fodorites story and how I emailed you for HELP, and then of course proceed to tell them how gracious you were and are. Again I want to thank you for all of your assistance. We had a really great trip and met some very cool people. We actually went to Oscar's the next night - why not! The house couldn't have been a better choice. We were very relaxed there. I would highly recommend it. Guests from NY, USA, Jun 2007 |
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Jacaranda The booking process was great and we had no problems. The villa was beautiful, very good facilities and beautiful views. The villa met our expectations, everything was fine and we had a great time. Guests from FL, USA, Jun 2007 |
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Heritage Inn I had a blast and we were very lucky to meet Trudi & Co. We felt like we made about 15 more friends. Lots of smiles, laughter and the honking of the lorries. Ya mon. Guests from NY, USA, Jun 2007 |
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SummerSalt Villa We were very satisfied with booking SummerSalt Villa through Best of BVI. Trudi took us step by step making the process easy and answered all our questions prior to our trip, even ones I hadn't thought of! On a scale of 1-10, I give SummerSalt Villa a 10. The villa was very clean (I own a cleaning business in the US), well equipped and very comfortable. The gardens were exotic and well maintained. The villa exceeded our expectations and I would definitely recommend it to others. Guests from SC, USA, May 2007 |
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The Village We had a wonderful time in Tortola. The Village was really lovely, better than my friends and husband had anticipated with such breathtaking views and lovely setting. We hope to do it again! Guests from MA, USA, May 2007 |
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SummerSalt Villa We chose Best of BVI because of the excellent website with very good descriptions and photos of the villas. Trudi did a great job in setting up most aspects of the trip including jeep rental and pre-ordering of provisions. She made all of the planning very easy for us. The villa was excellent as were the facilities. Guests from USA, May 2007 |
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S/Y Corus The service we got while trying to decide on a honeymoon was helpful and professional. Trudi ensured she did everything she could to tailor our honeymoon to our needs. The process was fantastic - Trudi responded to emails quickly with lots of helpful advice. We found the service from Best of BVI to be outstanding. Trudi was always available to answer questions, give helpful information and provide support in a friendly manner. We had a wonderful honeymoon and Best of BVI ensured that our holiday was completely tailored to our needs. We would definitely recommend Best of BVI to friends and family and would love to use their service again in the future. It has been an absolute pleasure dealing with Best of BVI - thanks. Guests from Essex, UK, Apr 2007 |
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From the initial contact, Best of BVI provided helpful service and keen to achieve what we were looking for. We were extremely satisfied - everything was efficient and effective and we really did appreciate the more personal approach and contact. It made it all very easy. We also appreciated the personal approach on finding a villa that matched what we wanted. The accommodation was perfect very clean and comfortable with plenty of personal touches that really added to the experience. Excellent location and spectacular views. The villa exceeded our expectations and really made a wonderful start to our honeymoon. Guests from Worcs, UK, Apr 2007 |
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Heritage Inn Could not have been better. Your service was excellent and very timely. The call we received prior to our departure was unexpected and again reinforced the top notch service we received from you. Guests from WI, USA, Apr 2007 |
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SummerSalt Villa We wanted to drop you a line before we sadly leave SummerSalt Villa tomorrow. It has been wonderful and we loved the house! Such magnificent views. We have had beautiful weather and a very busy week. Today our last, we are just going to enjoy the house and maybe go into Road Town, which we have not yet done (except to eat a fabulous dinner at the Dove). Its been a true island experience. The people everywhere are so so nice and friendly. You had everything planned perfectly. SummerSalt Villa was the best, such a beautiful spot. Best of BVI is the best website I've ever seen, with so many photos. Please expand to St. Martin, St, Barths, St. Lucia etc!! Guests from FL, USA, Apr 2007 |
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Cielo (formerly Fawlty Towers) We had a great time in Tortola. The house was superb. Guests from Oxfordshire, UK, Mar 2007 |
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Emerald Crest While not answering your questions specifically, I want to compliment you on enabling us to pursue a BVI vacation on such short notice. We liked Emerald Crest very much. We felt the owners were conscientious and, very importantly, available to us for emergencies. We would definitely consider this villa for a repeat visit. I was so pleased to have you take over our last-minute vacation needs and provide us with all the information we needed to make our vacation happen on such short notice. We have been to the BVI seven times in the last ten years, and this is the first time that much of what we needed to nail down was done by someone other than me. I loved it! We plan to return to the BVI next year with our two grown sons and spouses, and I will contact you before any other planning. I am happy to know that you can provide such a valuable service. Guests from MN, USA, Mar 2007 |
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Peach Cottage We have never booked our holidays through a broker before, and found Best of BVI through traveltalkonline.com. The booking process couldn't have been easier and your service and response time exceeded our expectations. We'd give the cottage high marks (especially for the $$). It is immaculate with everything you'd need for a lovely visit. We especially liked the open layout of the cottage and found the fans to provide more than enough relief for sleeping at night. I would recommend the villa to others, with the caveat that the drive up the hill even for repeat visitors is a bit daunting. For us, the location of Peach Cottage was a little far from the spots where we like to spend time (Brewers Bay and Cane Garden Bay) but not too far to be a problem. We'll DEFINITELY go through Best of BVI again. You offer a great service! Guests from MD, USA, Mar 2007 |
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Magic Castle Bottom line is that it was GREAT and Eva was wonderful. We plan to be back next year and have recommended it to several already. Thanks for your help. Guests from MO, USA, Feb 2007 |
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Greenbank Villa We had a very nice time at Greenbank Villa. It was exactly what we needed. The house was cute and comfortable and the views were incredible. The little things had been thought of (soap, toilet paper, stocked fridge and ice). Very clean, plenty of towels. About 99.9% of our time on the island was spent at the house. The booking process was excellent -very efficient, timely and smooth and even over email you could tell it was done with a smile! Extremely satisfied. Top notch service. The villa sheet is well done and I think that your island info sheet is very helpful, especially for those who have not been to the island before. I also felt that if I had had any other questions that they would have been answered in a prompt, pleasant and thorough manner. I am not someone that throws compliments around much but I do have an appreciation for good processes and customer service skills and I must acknowledge that yours are outstanding. Our difficult situation was made that much easier by all of your efforts. I really went into this knowing that everything was done and done right. Many thanks! Guests from VA, USA, Jan 2007 |
© Copyright 2008 Best of BVI Ltd Luxury Villa & Yacht Vacations in the British Virgin Islands, College Rd, Ash, GU12 5DB, United Kingdom Tel: +44 (0)1252 674878; Fax: +44 (0)1252 674878; email: info@bestofbvi.com |